Privacy Policy
Last updated: April 21, 2025
Whisper Media ("we", "us", or "our") operates the Whisper Media platform at whispermedia.ai (the "Service"). This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. By using the Service you agree to this policy.
1. Data We Collect
- Account data — email address, display name, and hashed password when you register.
- Usage data — pages visited, filters applied, signals viewed, and vault saves, used to improve feed relevance.
- Subscription data — billing tier (Free / Echo / Signal). Payment details are processed by Stripe and never stored on our servers.
- Preference data — watchlist assets, notification settings, social source preferences you configure.
- Technical data — IP address, browser type, and approximate location (country level) for security and analytics.
2. How We Use Your Data
- Deliver and personalise your intelligence feed.
- Send email digests and instant alerts you have opted into.
- Process payments and manage your subscription.
- Detect and prevent fraud or abuse.
- Improve our AI scoring and signal ranking algorithms using aggregated, anonymised signals.
- Comply with legal obligations.
3. Legal Bases for Processing
We process your data for the following purposes:
- Contractual necessity — to provide the Service you signed up for.
- Legitimate interests — fraud prevention, security, and product improvement.
- Consent — marketing emails (you may opt out at any time via the unsubscribe link).
- Legal obligation — where required by applicable law.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Supabase — database and authentication infrastructure.
- Stripe — payment processing.
- Resend — transactional email delivery.
- Anthropic — AI enrichment of public news content (no personal data sent).
- Vercel — hosting and CDN.
- Law enforcement or regulators where legally required.
5. Data Retention
We retain your account data for as long as your account is active. News signal data is retained indefinitely for historical analysis. You may request deletion of your account and personal data at any time (see Your Rights below).
6. Cookies
We use the following cookies:
- Authentication cookies — strictly necessary to keep you logged in.
- Preference cookies — remember dismissed banners and UI preferences.
- Analytics cookies — aggregated, anonymised usage statistics.
You can disable cookies in your browser settings, though some features may not function correctly without them.
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time for consent-based processing.
To exercise any of these rights, email us at contact@whispermedia.ai. We will respond within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal data we collect, request deletion of your data, and opt out of any sale of personal data. We do not sell personal data. To exercise your rights, contact us at contact@whispermedia.ai.
9. Children
The Service is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect.
11. Contact
Whisper Media
Email: contact@whispermedia.ai